Bangkok – June 2016:  The Thailand Arbitration Centre enters the e-commerce dispute resolution market by launching Talk DD, the brainchild of Ms. Jittrinee Kaeojinda. The press conference on the launch of TalkDD, the first Online Dispute Resolution (ODR) platform in Thailand reveals more details on this visionary step towards reaching out for a global community of users. TalkDD powered by THAC is the 1st Online Dispute Resolution (ODR) in Thailand that is deemed to be the new dimension of Alternative Dispute Resolution serving as the platform providing complete one-stop service complaint handling management system for customers and online retailers. The platform provides 3 services: 1. Online complaint service, 2. Online negotiation service, and 3. Online mediation service by utilizing efficient technology properly. THAC officials state: ‘As the result of using TalkDD platform, we hope that we can help users save time and money as well as to help maintain a good customer-retailer relationship.’

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